Privacy Policy

Last updated: September 2026

GramiPay Digitech Private Limited ("GramiPay Digitech Private Limited", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the GramiPay Digitech Private Limited website, learning platform, courses, enquiry services, and GramiPay Digitech Private Limited Plus membership services.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Name, email address, phone number, and contact details when you register, submit an enquiry, or subscribe.
• Payment and billing information when you purchase a course or membership.
• Course enrolments, progress, certificates, and learning activity where applicable.
• Communications you send to us, including support requests, feedback, and refund or cancellation enquiries.
• Account preferences and communication choices.

We may also collect technical information such as browser type, device information, IP address, pages visited, and usage analytics to improve our services, security, and user experience.

2. How We Use Your Information

• Provide, maintain, and improve courses, dashboards, learning services, and membership benefits.
• Process transactions and send confirmations, receipts, enrolment details, and service updates.
• Provide learning resources, live sessions, support, and certification-related information.
• Respond to enquiries, comments, support requests, and refund or cancellation requests.
• Send service announcements and marketing communications where permitted and, where required, with your consent.
• Monitor platform performance, security, and learning effectiveness.
• Comply with applicable laws and protect the rights, safety, and security of GramiPay Digitech Private Limited and its users.

3. Sharing of Information

We do not sell your personal information. We may share information only as reasonably necessary with:

• Trusted service providers supporting payment processing, hosting, email delivery, analytics, and platform operations.
• Instructors or program partners only when needed to deliver a course or service you have requested.
• Legal, regulatory, or law-enforcement authorities when required by law or when necessary to prevent fraud, misuse, or security threats.

4. Data Security

GramiPay Digitech Private Limited uses reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet can be guaranteed to be completely secure. Please keep your account credentials confidential and use a strong password.

5. Your Rights

Subject to applicable law, you may have rights to access, correct, delete, or request portability of your personal information, and to withdraw consent for certain communications. To exercise an applicable right, contact GramiPay Digitech Private Limited Support at info@GramiPay.in.

6. Cookies and Tracking

GramiPay Digitech Private Limited may use cookies and similar technologies to remember preferences, keep users signed in, understand site traffic, and improve functionality. You can control cookies through your browser settings. Disabling cookies may affect some website features.

7. Children's Privacy

Our services are intended for learners who can use educational services under applicable law. If you believe a minor has provided personal information without appropriate consent, please contact us so we can review and take appropriate action.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Your continued use of GramiPay Digitech Private Limited services after changes are posted may constitute acceptance of the revised policy to the extent permitted by law.

9. Contact Us

For questions about this Privacy Policy or our data practices, contact GramiPay Digitech Private Limited at info@GramiPay.in or call 0124-4646165 during Mon–Saturday, 9:00 AM–6:00 PM.